Conditions of repayment

Cancellation Policy

In case of cancellation more than 72 hours before the chosen activity date: 100% refund except for activities for which the mention “Non-refundable activity” is displayed before the payment at the Pay or Add to cart button.

In case of cancellation between 72 hours and 24 hours before the activity: 50% refund, except for activities for which the mention “Non-refundable activity” is displayed before the payment at the Pay or Add to cart button.

In case of cancellation 24 hours or less before the activity: no refund.

The total amount will be invoiced in case of no show and if the activity is not honoured. No refund is possible after the event.

Reprogramming policy

Only one free reprogramming is offered, except for activities where it is posted, before payment, that reprogramming is impossible justified by the mention “non-exchangeable”. It must imperatively be communicated 48 hours maximum before the chosen date of the activity. If necessary and in case of multiple requests for change, these actions will be invoiced at 30% of the amount of the activity, per person.

In the absence of a reprogramming request 48 hours in advance, the request will be refused and no refund will be made.

The programs are not cancellable due to bad weather, only the partner is able to judge on the possibility of carrying out an activity for your safety and according to the orders received by the authorities.

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